FAQ
FAQ
What is the return policy?
RenCreations Studio does not accept returns or exchanges but please contact me if you have any issues.
If my shipping location is not offered, can I still place an order?
Yes, please contact me if your shipping location is not an option and I will see what I can do.
Do you sell wholesale?
Yes. I sell wholesale on Faire or you can contact me to make arrangements.
Do you accept commissions?
Yes. Please contact me for commission requests.
www.rencreationsmail@gmail.com
Shipping information:
Currently shipping to Canada, United States, United Kingdom, Australia. If your location is not listed you can contact me and I can see what I can do for you. I do not ship to the EU at this time.
Shipping times vary by location. I drop off packages at the post office during business hours Monday-Friday. The post office is closed on weekends.
If you have questions about your order please email me.
International Shipping Duties Information:
RenCreations Studio is not responsible for any international (outside of Canada) duties and fees. These are out of my control and are determined by customs. Duties and fees must be paid by the customer if applicable.